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	Southern Tier Regional Emergency Medical Services Council

EMD QI Procedure

The purpose of this policy is to ensure that the Emergency Medical Dispatch portion of Prehospital Emergency care is monitored for quality so as to deliver the best possible care to each patient from the Southern Tier from entry into the system to delivery at the hospital.

Procedures

1. Reviews will be done a least on a quarterly basis.
2. Reviews will be conducted by STREMS, Inc. or a representative designated by STREMS, Inc.
3. A minimum of 25 calls will be reviewed from random PCRs within the respective county.
4. The EMD Center will prepare the recordings for review and provide them to the STREMS, Inc. EMD QI reviewer(s).
5. The STREMS, Inc. EMD QI reviewer will prepare a report and provide a copy of it to the Regional QI Committee as well as to the respective EMD Center.
6. The Center will complete a EMS/EMD QI Fallout Disposition sheet where indicated and return it to STREMS, Inc. prior to the next Committee meeting.

See attached related EMD Forms and requirements