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Southern Tier Regional Emergency Medical Services Council | |||||||
II. Guidelines for Hospital Emergency Departments and Services
The hospital plays a vital and pivotal role in the EMS system. A hospital-based Area QI Coordinator, drawing on data from a variety of sources, has a bird's eye view of the system and is in a position to effect positive change.
Many elements are required to hold the EMS system together: vehicles, equipment, trained personnel, communications and dispatch, to mention a few. We now know that an additional, essential component must be included: medical direction or "external quality control", which should be completely independent from provider control. The hospital-based Area QI Coordinator should provide this direction, in collaboration with the physician representative to the Area QI Committee.
The hospital should:
- Identify an Area QI Coordinator.
- Review all ED deaths and DOAs.
- Review selected prehospital cases as identified by Service reviewer.
- Provide for clinical training and continuing education for prehospital providers. (Agreements should be made with local agencies to address this).
- With Service Reviewer, monitor PCR completeness and compliance with existing protocols.
- Give and receive feedback with local Service Reviewer regarding PCR completeness, protocol compliance, prehospital diagnosis versus ED diagnosis, patient outcome.
- Maintain the ED log and include therein the PCR#, ED diagnosis, prehospital service and level of care (ALS or BLS) in addition to the patient identification data. Completion of On-Line Medical Control form (form # 501) must be done and appropriate copies sent to STREMS.
- Evaluate transfers. (Were provider qualifications and equipment/supplies in transport appropriate for the patient's condition?)
- Incorporate the PCR into the permanent hospital record.
- Participate in regional medical control, including audits and protocol revision.
- Monitor on-line medical control. (Was it in compliance with regional protocols?)